Some companies install systems only they can monitor. They install equipment that is programed at the factory to call only their monitoring station. What this means to you is if you ever want to change to a different monitoring company you must buy new equipment. (they don't tell you this when they sell it to you).
This means that if you want to use a different monitoring company you must at least buy a new master control panel and all new keypads for your system. This could cost you anywhere from $350.00 to over $500.00 depending on your system. If it is a wireless system you may need to also replace all of your wireless equipment, this could cost you an additional $400.00 to over $1,000.00 to replace.
At U.S. Security we install Honeywell Ademco and DSC equipment that is not locked out at the factory. If for any reason you are not happy with us you are free to change companies and you need not purchase additional equipment.
In fact you you were unlucky enough to have had factory locked out equipment install, we will replace your master control panel, 1 keypad, and a new back-up battery for only $99.00 just for changing to our monitoring.