12/14/2011 I had this company install a security system and provide monitoring service for my home and also for my sons apartment. The installations were done neatly and professionally. The company is prompt to call and courteous when we set the alarm off and I liked the fact that I didn't have to sign a three year contract. We all enjoy a lot more peace of mind!
12/10/2012 Very professional, thorough. Very happy to have selected this company.
7/12/2012 Called ahead and said they could come earlier than expected. Showed up promptly for appointment. Professional manner. Did the work promptly and accurately. Good experience. Would definitely use them again.
7/3/2012 Unfortunately the service call took about 4 hours because there were blown fuses and a dead battery to replace. But I felt they did a thorough job and answered my questions a week later.
6/25/2012 It went great, very professional and accommodating on my payment.
3/18/2012 We replaced our windows and changed some from fixed windows to windows that open. Gentleman came out and gave us complete estimate for what we needed and made suggestions for things we had not thought of. He was very helpful and thoughtful of our budget. Very professional! I would highly recommend US security to everyone!
3/1/2012 very good 2/25/2012 Their price was much better and there was no contract. When I switched over, they gave me two months free. When I had the other provider, there was one door, which did not work. The other provider would charge me $100 to send somebody out just to look at it. When I switched over to U.S. Security, they took care of it and did not charge me a thing. I saved money by just switching over to them. So far, I have not had them for about a month so I am not really positive to say that. I would recommend them to others and I would use their services again in the future.
12/28/2011 A very professional group of people who are very much customer oriented. We have been customers of US Security for over ten years and have always been completely satisfied with their support and prompt services. Highly recommend!!!!!!.
1/30/2013 Overall the install went well. Whenever we have tripped the alarm, we have gotten a call within a minute. It is a good feeling to know that your home is truly being securely monitored! We didn't know that our main board was installed in the same closet as our hot water heater. We recently had a hot water leak where water shot everywhere & it fried the board. This also took out our phone line. There was a $55 trip charge as well as a $99 charge to replace the board. The offered warranty does not cover such a loss-only manufacture defect. I spoke with a representative my concern that if we were to have another leak we'd be out another $154-which is about what it cost to put in the entire system with the Angie's list deal. Someone shortly after repair, returned my call & they agreed to rewire the main board to a different location completely free of charge so that if a leak were to ever occur in the future we would not have to worry about our security system being out. They didn't have to offer that, but I am impressed that they did. I spoke with Kevin, & he was very courteous & understanding. I am always happy to recommend or write a good review when great service is rendered. They will be out to rewire the system at a later date.
16 Year A+ BBB Rating
Best of Oklahoma 2010, 11& 12
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